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Account Management
 
   How do I change my password or email address?
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I lost the email containing the records I ordered. Can I get them again?
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   I forgot my password.
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Searching
 
   When I do a search, I get a message that says "too much time has elapsed" or my session has timed out. This happens even if I just got on the site.
   Does the database cover (insert my favorite location)? Will it in the future?
   Can I search the parish records by parents' names?
   Can I limit my search the census records by birthplace?
   What is a district? How do I know which villages or parishes are in a given district?
   I know my family lived in County Durham between 1841 and 1901, but I can't find them on your site - why?
   I know I found my ancestors on your site earlier, but now I can't find them. Why?

Payment & Site Credits
 
   Can I buy site credits after I have put records in my cart?
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Our Services
 
   Can I buy a civil birth/marriage/death certificate from this site?
   Do you supply original census images and images of parish records?
   Can you help me with my research?
   What is the Matching Service?

Miscellaneous
 
   I found an error in the transcription of a census or parish record. Should I tell you?
   What do "late", "formerly", and "heretofore" mean when describing the mother in the baptism or burial of a child?
   Why does the mother's maiden surname vary across several baptisms when I know these children were all born to the same mother?
   What does the letter "P" mean in the margin of a baptism entry or at the end of a baptism entry in the parish register? For example:
10 Jan 1790 Jane dtr of Robert Hall, P
   What does the letter "P" mean at the end of a burial entry in the parish register?
   Where can I find a map of the civil registration districts and parishes of County Durham?

Finding Other Records
 
   How do I find historical wills and probate records for County Durham ?
   Where are hospital records kept?
   Where can I find court records, quarter session records, records of trials, etc.?
   Where can I find prison records?
   Where can I find coroner's inquest records ?
   Where can I find records of children raised in a Dr. Barnardo's Home or orphanage ?


Powered by Comdev FAQ Support

Most Popular Questions

• What is the Matching Service?
   The goal of the Matching Service is to allow people to know who else is working on the same families...
   Rating :        Views : 37270       Last Update : 27 Mar 2008


• Can you help me with my research?
   Yes, we offer custom research services. We can locate and order birth/marriage/death certificates, f...
   Rating :        Views : 11698       Date Add : 21 Sep 2005    


• Can I buy a civil birth/marriage/death certificate from this site?
   No. See our Links page for links to the Durham County Council web site, which provides a partial BMD...
   Rating :        Views : 11386       Last Update : 27 Nov 2009


• Do you supply original census images and images of parish records?
   No. We supply transcriptions only. You can order census and parish register images from the Durham C...
   Rating :        Views : 10212       Last Update : 27 Nov 2009


• Where can I find prison records?
   The National Archives provides this useful page on the whereabouts and content of prison records: &...
   Rating :        Views : 9874       Last Update : 13 Sep 2010


Latest Added FAQs

• Where can I find a map of the civil registration districts and parishes of County Durham?
   The best map we've found so far is here:     http://maps.familysearch.org/&nbs...
   Rating : Not rated       Views : 1101       Last Update : 29 Jul 2011


• Where can I find records of children raised in a Dr. Barnardo's Home or orphanage ?
   Was your ancestor possibly raised in a Dr. Barnardo's Home?  Starting with the first Ragge...
   Rating : Not rated       Views : 1671       Date Add : 17 Oct 2010    


• Where can I find coroner's inquest records ?
   Most coroner's inquest records were not kept. Those that survived are likely to be in the Durham Cou...
   Rating : Not rated       Views : 3180       Last Update : 13 Sep 2010


• What does the letter "P" mean at the end of a burial entry in the parish register?
   Poor or Pauper. It means the person died poor. The reasons for recording this varied depending on th...
   Rating :        Views : 3243       Last Update : 23 Sep 2011


• What does the letter "P" mean in the margin of a baptism entry or at the end of a baptism entry in the parish register? For example:
10 Jan 1790 Jane dtr of Robert Hall, P

   It depends on the period. It may mean "private", but it more likely means "pauper&quo...
   Rating :        Views : 4013       Last Update : 23 Sep 2011