Durham Records Online: Questions and Answers

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	Account Management How to change password, email address, maillist subscription, etc.
	Logging In & Out Logging in, logging out, forgotten password...
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	Payment & Site Credits Credit card safety; pay by mail; order doesn't appear after payment; expired credits
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Home > Payment & Site Credits

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8 questions found in 'Payment & Site Credits'

Showing 1-5 Of 8

• Can I buy site credits after I have put records in my cart?
Yes. If you login, put records in your cart, and then decide to buy credits, you can do so, and afte...
Rating : Not rated Views : 4727 Last Update : 0000-00-00

• When I login, it says my credits have expired. What do I do now? Can I get them back?
Credits are good for 6 months from date of purchase. If they expire, and you buy more credits before...
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Views : 3877 Last Update : 0000-00-00

• Is it safe to give you my credit or debit card number?
While there are no guarantees in life, it's statistically safer than giving it to your local restaur...
Rating : Not rated Views : 3854 Last Update : 0000-00-00

• I don't have or don't want to use a credit or debit card; how do I pay?
You're welcome to pay by cheque or money order. Just go through the order process and after you ente...
Rating : Not rated Views : 4627 Last Update : 0000-00-00

• I paid, but I didn't get my order. Instead, I was directed to a blank page (or never redirected from the payment processor's site). What now?
Sometimes the payment processor takes longer than usual to authorize a card. Most cards go through i...
Rating : Not rated Views : 4508 Last Update : 0000-00-00

Most Popular Questions

• If I view the same record twice, will I get charged twice?
No. If you purchase a record and then view the same record again, no site credits or money will be d...
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• PayPal doesn't recognize me and doesn't realize I already have a PayPal account. It doesn't give me the option of logging in, only the option to put in my credit card data and/or set up a new account. What's wrong?
Delete PayPal's cookies from your machine; they are confusing PayPal somehow. Open your browser and ...
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Views : 4543 Date Add : 25 Apr 2006

Latest Added FAQs

Views : 4543 Date Add : 25 Apr 2006

• I just bought credits, but they have not appeared in my account yet.
Click the Update Credit Count button in the upper right corner, just under your username.If that doe...
Rating : Not rated Views : 4411

• If I view the same record twice, will I get charged twice?
No. If you purchase a record and then view the same record again, no site credits or money will be d...
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